Privacy Policy

This Privacy Policy describes how Estudio Creativo Sur collects, uses, and protects your personal information when you visit or use our online platform and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect various types of information in connection with the services we provide through our site:

Information You Provide Directly: This includes information you voluntarily submit to us, such as when you fill out contact forms, request information about our services, subscribe to newsletters, or communicate with us directly. This information may include your name, company name, email address, phone number, and details about your project or inquiry.
Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this information through cookies, web beacons, and similar tracking technologies.
Information from Other Sources: We may receive information about you from third parties, such as business partners, analytics providers, and service providers, to improve our services and marketing efforts.

How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To respond to your inquiries, questions, and requests.
To improve, personalize, and expand our site and services.
To understand and analyze how you use our site.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the site, and for marketing and promotional purposes.
To send you emails (if you have opted in) or other communications regarding our services, offers, and news.
To find and prevent fraud.
For compliance purposes, including enforcing our terms of service or other legal rights, as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

Legal Basis for Processing

We process your personal information based on several legal grounds, depending on the specific purpose for which the information is used:

Consent: We may process your information based on your clear consent for a specific purpose, such as sending you marketing communications.
Contractual Necessity: We may process your information when it is necessary to perform a contract with you or to take steps at your request before entering into such a contract.
Legitimate Interests: We may process your information based on our legitimate business interests, provided these interests are not overridden by your rights and freedoms. This may include improving our services, preventing fraud, or understanding user behavior.
Legal Obligation: We may process your information when necessary to comply with a legal obligation to which we are subject.

How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information with third parties in the following limited circumstances:

Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as website hosting, data analysis, payment processing, marketing, and customer service. These service providers are granted access only to the information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of your information.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of the site or the public, or (iv) protect against legal liability.
With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

Right to Access: The right to request access to your personal information and obtain a copy of it.
Right to Rectification: The right to request the correction of inaccurate or incomplete personal information we hold about you.
Right to Erasure: The right to request the deletion or removal of your personal information under certain circumstances.
Right to Restriction of Processing: The right to request that we restrict the processing of your personal information under certain conditions.
Right to Object to Processing: The right to object to our processing of your personal information in certain situations, particularly when processing is based on legitimate interests or for direct marketing purposes.
Right to Data Portability: The right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.
Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We may need to verify your identity before responding to your request.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The appropriate retention period depends on the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Cookies and Similar Technologies

Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We also use other tracking technologies such as beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Data Security

We have implemented technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that the internet cannot be guaranteed to be 100% secure, and therefore we cannot promise or guarantee that your personal information will be secure against all unauthorized access, theft, or loss.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us by mail at:

Estudio Creativo Sur
2345 Avenida Santa Fe, Piso 8
Buenos Aires, Ciudad Autónoma de Buenos Aires
C1123ABG
Argentina